User Add-ons

In addition to the numerous tools and services already included with Savology, advisors can also implement any of our optional add-on features and services. Add-ons are designed to enhance the client experience through account aggregation, connected credit, and live chat support.

All user add-on services are optional, carry additional costs, and firms may choose to implement any or all for their clients to use.

User Add-on Features

Account Aggregation

Through account aggregation, clients can connect outside financial accounts to their Savology financial profile. Doing so provides live updates as their finances change by keeping their plan up to date with the latest balances from their connected institutions. 

Client benefits with account aggregation add-on

• Receive access to our account connection tool and guided module to easily connect outside financial accounts to their Savology financial profile
• Account balances will update automatically reducing the need for manual entry
• Financial plan data becomes more accurate and up to date, making it easier to track their net worth and other key financial indicators
• Better understand the impact of their savings, income, and debt
• Clients who connect accounts stay more actively engaged and make more meaningful financial progress

Advisor benefits with account aggregation add-on

• Offer clients a simple and secure process that provides meaningful value
• Financial advisors are better equipped to help and provide greater insights
• Advisors gain greater insight into investment holdings and financial transactions to analyze spending habits

Connected Credit

With connected credit, clients can review their credit reports, track monthly credit scores, get personalized alerts, monitor progress, and identify opportunities to improve with built-in tools.

Live Chat Support

Live chat support provides clients with ongoing support from Savology's team of expert agents. Our team can help new clients onboard, answer technology and platform related questions, and provide basic guidance and answers about a client's financial plan.

Live chat is great for advisors looking to save more time and scale efforts, and when providing financial wellness to employers and their employees. 

User Add-on Costs

User add-ons carry an additional cost for each client where any add-on is activated. In most cases, individual add-on features cost $1/month per assigned client, but can vary depending on the number of users covered and if multiple add-ons are utilized.

❓Interested in learning more? Contact our advisor service team (advisors@savology.com) to learn more about features, costs, and activating user add-ons for your firm.

Managing User Add-ons 

Firms with access to user add-on features have two ways to activate add-on services for clients. These may be activated at the individual client level, or for sets of multiple clients through Group-level settings.

Activating add-ons for individual clients

• Navigate to the User Admin page and locate the client in the list of your Active Users
• Select the three-dot menu next to the client's name and click on Change tier
• In the modal, select the appropriate add-on package in the drop-down menu and click Apply change

Activating add-ons for Groups

Selecting an add-on for a group makes it so the add-on feature is active for all users who are part of the group by default.

Activating add-ons for Existing Groups

• Navigate to User Admin > Groups and locate the Group you want to update
• Select the three-dot menu next to the Group and click Advanced Settings
• In the modal, select the appropriate add-on package in the Tier drop-down menu and click Save

Activating add-ons for New Groups

• Navigate to User Admin > Groups and select the New group button located to the right of the search bar
• On the first page of the modal that appears for the new group, add the group name and details
• On the second page of the modal called Advanced Settings, select the appropriate add-on package in the Tier drop-down menu.
• When finished with the remaining advanced settings, click Save

Add-on FAQs

Which Account Aggregation provider does Savology use?

Savology partners with MX to connect and aggregate financial account data for users. MX is a fintech data aggregation company with an ecosystem containing more than 50,000 connections to over 16,000 banks, credit unions, and fintech companies.

Which Credit provider does Savology use?

Savology partners with Array to connect users’ consumer credit data, credit reports, and credit scores.